Shipping policy

Shipping Policy

Thank you for shopping with us.

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on Sundays or public holidays.

Estimated delivery times:

Delivery times may vary depending on product availability, courier services, and your location.

Shipping charges, if applicable, will be displayed at checkout before payment.

We may offer free shipping on selected products or promotional campaigns.

Once your order is shipped, you will receive tracking information via email, SMS, or WhatsApp (where available).

Unexpected delays may occur due to weather conditions, courier issues, public holidays, or other circumstances beyond our control.

We appreciate your patience and understanding in such situations.

Customers are responsible for providing accurate shipping information.

We are not responsible for orders delayed or lost due to incorrect or incomplete addresses provided during checkout.

If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery or expected delivery date.

We will work with the courier partner to resolve the issue as quickly as possible.

If you have any questions regarding shipping, please contact our support team through our Contact Us page.